# Paivo

> Paivo is a white-label AI assistant that MSPs, IT consultants and AI consultants sell to their small-business clients as their own managed service. The agency's brand is on the app, the agency sets it up for each client and sets the price, and clients pay the agency monthly. Paivo runs the platform and takes a fixed cost from each client payment.

Last updated: November 2026 · Book a call: https://paivo.co/book · Get started: https://dashboard.paivo.co/sign-up

## Who it's for

- MSPs and IT consultants whose clients are businesses with 2 to 50 staff.
- Independent AI consultants.
- Agencies whose clients already ask them about AI, and who would rather sell the answer than send clients off to sign up somewhere else.

Paivo is probably not a fit if you are:

- A small business buying for yourself. Paivo is sold through agencies.
- Selling to enterprises.
- A developer looking for an API or SDK.
- Looking for a chatbot for website visitors. Paivo is an assistant for a client's own team.
- Outside the US, or billing in a currency other than USD. Paivo is US-only for now.

## What you sell

Each client gets an AI assistant with your name on it. The app, sign-in and emails carry your logo, colours and domain, or the client's own domain. Paivo never appears to your clients.

You set it up for how each client works: you connect their email, calendar and files, and add skills for how they quote, schedule, report and reply. When they need help, you're the one they call.

Underneath are current models from OpenAI, Anthropic and Google, and you choose which ones each client sees. The AI is the same everywhere. What your clients are buying is you.

## Features

Every feature is also on https://paivo.co/features, with screenshots.

For your clients' teams:

- Models from OpenAI, Anthropic and Google. Quick replies or deeper reasoning, from the models the agency turns on.
- A sandbox in every chat. Reads files and PDFs, runs code, builds charts and converts files.
- Connected to their tools. Email, calendar and files in Google Workspace or Microsoft 365, plus their CRM and ticketing, connected through the business's own account.
- Drafts for review. It writes emails and replies; the team checks and sends.
- Skills for how they work: how they quote, schedule, report and reply.
- One credit pool. Monthly credits for the whole team, with no surprise bills.

For your agency:

- White-label everything. Your logo, colours and domain on the app, sign-in and emails.
- Billing through your own Stripe account. The Paivo fee comes out automatically.
- Branded sign-up links. Add a client, pick a plan and send them a link to join.
- Every client, one console. Plans, prices, credits and models, set per client.
- Plain-language skills. Write workflows for each client without code.
- Help requests and support access. Answer clients' help requests, or sign in as them with a visible banner and a one-hour limit.

## Compared with ChatGPT or Claude

|  | ChatGPT or Claude | An agency on Paivo |
| --- | --- | --- |
| Polished chat app | Yes | Yes |
| Sandbox that runs code, spreadsheets, charts and file conversions | Yes | Yes |
| Connectors to email, calendar, files, CRM and ticketing | Available; the business sets them up itself | Set up by the agency |
| Custom skills and workflows | Available; the business writes them itself | Written by the agency |
| Human support from someone who knows their setup | On their own | The agency |

## Pricing

You set each client's monthly price. Clients pay by card into your own Stripe account, and Paivo's fixed price for their plan comes out of each payment. There's no subscription and no minimum: you owe nothing for clients who haven't paid you. You keep the rest, plus whatever you charge for setup and training.

| Plan | For | Credits a month | Paivo's price | Example client price | You keep per client |
| --- | --- | --- | --- | --- | --- |
| Starter | 1–2 people | 2,500 | $25 | $59 | $31.98 |
| Team | 3–5 people | 6,000 | $65 | $149 | $79.37 |
| Growth | 5–10 people | 10,000 | $120 | $299 | $170.02 |

"You keep" is after Paivo's price and an estimated Stripe fee of 2.9% + $0.30 per card payment. Example prices are a starting point; you set every client's price.

Top-ups: 500 credits cost you $5 (example client price $12), and 2,000 credits cost you $20 (example client price $39). Top-ups never expire.

To work out what you keep per client each month:

```
you keep = your price − Paivo's price − (0.029 × your price + $0.30)
```

Round down to the cent. Some examples:

- 25 clients on Team at $149: $79.37 each, $1,984 a month, $23,811 a year.
- 10 clients on Starter at $59: $31.98 each, $320 a month, $3,838 a year.
- 10 clients on Growth at $299: $170.02 each, $1,700 a month, $20,402 a year.

### Credits

Most everyday messages use one or two credits, depending on the model. A plan is a month of credits for the whole team; there's no per-seat price. If credits run out, the assistant pauses until renewal or a top-up, so nobody gets a surprise bill.

### More credits and bigger teams

If a client runs low, add a top-up, or raise their monthly credits if they need more every month. You set what you charge for top-ups, and they never expire.

Growth covers 5–10 people, but it isn't a ceiling. Raise a client's monthly credits and Paivo scales to teams of up to 200 people.

## How it works

1. Make it yours. Add your logo, colours and domain, and connect your Stripe account.
2. Add a client. Pick a plan, set your price and send them a branded sign-up link.
3. Set it up for them. Connect their email, calendar and files, and add skills for how they work.
4. Get paid monthly. They pay you, and Paivo's cost comes out automatically.

## Security and control

- Their account, their consent. Each business connects its own Google or Microsoft account and can disconnect any time.
- Isolated sandboxes. Every conversation runs in its own microVM with restricted network access.
- Encrypted credentials. Account and tool credentials are encrypted at rest.
- Support access they can see. When you sign in as a client's user, a banner stays on screen and the session ends after an hour.

Not available yet: third-party security certifications, uptime commitments and data-residency options.

## FAQ

**Will my clients see the name Paivo?**
No. The app, sign-in and emails carry your brand on your domain, or on the client's own. Nothing points back to Paivo.

**Why not resell ChatGPT, Copilot or Gemini seats?**
Seats carry someone else's brand, earn you little and are priced per person. With Paivo it's your product at your price, with one credit pool for the whole team.

**How is this different from a chatbot builder?**
Chatbot builders make widgets for website visitors. Paivo is an assistant for your client's own team, in their email, files and processes.

**Do I need to know how to code?**
No. If you can run Google Workspace or Microsoft 365 for a client, you can run this. Skills are written in plain language.

**How do I get paid?**
Clients pay by card into your own Stripe account. Paivo's cost comes out of each payment. Charge whatever you like for setup and training on top.

**What does Paivo cost me?**
A Paivo fee for each client's plan: $25, $65 or $120 a month. Top-ups are $5 for 500 credits and $20 for 2,000. It comes out of what your clients pay you, so there's nothing to pay for clients who haven't paid you.

**Can it read my clients' email?**
Only once they connect it through their own Google or Microsoft account, which they control and can disconnect any time.

**Which AI models does it use?**
Current models from OpenAI, Anthropic and Google. You choose which ones each client sees.

**Can I leave and take my clients with me?**
Yes. There's no lock-in and your data is portable. Clients already pay you through your own Stripe account.

**Where is it available?**
US agencies billing in USD, for now.

## Getting started

Paivo is onboarding a small group of agencies and working closely with each. You can sign up and add your first client yourself, or book a call and Paivo will do it with you.

- [Get started](https://dashboard.paivo.co/sign-up): create your agency account.
- [Book a call](https://paivo.co/book): talk through your clients and set up the first one together.
- [Landing page](https://paivo.co): the same information as this file, with an earnings calculator.
- [Features](https://paivo.co/features): every feature, with screenshots of the client app and the console.
- [Privacy policy](https://paivo.co/privacy) and [terms of service](https://paivo.co/terms).
- [Sign in](https://dashboard.paivo.co/sign-in): for agencies already on Paivo.